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Welcome to On Track! A free service that supports 13-24-year-olds to move closer to or get into education, training, employment, or volunteering. On this page, you can find out about the four projects young people can participate in. King's Lynn and West Norfolk SPACE A project to support young people aged 16-24 who are not in education, employment or training to access regular positive activities and community engagement. The activities will be in a small group of no more than ten young people who live in Kings Lynn and throughout West Norfolk. The aim of the project is to raise young people’s motivation and support them by building resilience to have hope for the future. Supported by Norfolk Community Foundation through Sir Norman Lamb Mental Health & Wellbeing Fund. King's Lynn & West Norfolk Coaching A project for young people aged 16-24 living in King's Lynn and West Norfolk. We offer 1-2-1 outreach coaching and follow on employability based activities and groups. The project aims to bridge the gap between disadvantaged young people and employment and training opportunities. This project is funded by the UK government through the UK Shared Prosperity Fund. Norwich SafeSPACE A project to support young people aged 13-18 who are not in education, training or employment (or at risk of) to access regular positive activities and community engagement. The activities will be in a small group of no more than ten young people and will be Norwich City based. The aim of the project is to raise young people’s motivation and support them by building resilience to have hope for the future. SafeSPACE is Norfolk Community Foundation Supporting Positive Activities and Community Engagement Fund. Central Gt Yarmouth Engagement Coaching Providing support to 14-19 year olds living in Nelson Ward, Great Yarmouth, who are either NEET (not in education, employment or training), or at higher risk of becoming so. Offering 1-2-1 coaching in school/college or outreach complimented by follow-on confidence and aspiration building activities, groups and community engagement. We are a delivery partner for NRThirty to ensure that young people in Central Great Yarmouth have access to the best possible support and opportunities. Thank you to our funders & partners Get support To access support, click the button below to fill out our referral form. A social worker, teacher, or youth worker can complete it for you, or contact us for help. Click Here Contact us Still unsure? Would you like to talk to someone before deciding if you want to receive support? You can chat with us via email or over the phone - 01603 723845 Email us

Information Collecting and Sharing This information on this page is about the information we collect and who has access to your data. We ask you for information so that you can recieve proper care and threatment We keep your information, together with details of your care, because it may be needed if we see you again. What NDTMS is and does: NDTMS is the National Drug and Alcohol Treatment Monitoring System (NDTMS). It is used by PHE to collect information about drug and alcohol treatment in England. If you consent, your treatment service will share some of your treatment information with NDTMS.

Support for those worried about a family member or relative using drugs/alcohol Welcome to YouCan! It can be worrying when a family member is misusing drugs/alcohol. Without realising this can have an impact on those around them, like you. Below are a few ways in which you might feel affected by their misuse. If you feel like these are relevant to you, our YouCan service can help. Scroll down to see how we offer support and how you can get in touch with us . Common signs Afraid? You are worried about their health, that they might be involved in an accident or you might also feel uncomfortable around them. Feel embarrased? You may be worried about their behaviour, such as saying strange things meaning you don’t invite friends round, leaving you feeling alone. Feel responsible? You feel you're responsible for their drug/alcohol use. You think it's your job to try help them. Feel unsafe? You don't feel like you are protected, either from physical or emotional harm. If this is happening to you, please tell an adult you trust. Our Support to You We can support you in the following ways: Regular tailored support and safety advice Meet in a place you feel safe thats your choice Flexibe contact range (phone, text, email etc) Finding other support services to help you We know it can also be hard explaining things to your family/guardians, which is where we can also help. Activities In addition to one-to-one support, you can participate in activities that help build confidence, connect with other young people who have similar experiences, and develop vital skills. These activities take place during school holidays and evenings. Examples of activities from Summer 2024 include a residential trip to How Hill, cupcake making, sports day, Clip and Climb, a VR escape room, sailing, pottery painting, bowling, and first aid training. If you decide to join our service and are 13 or older, you'll have the opportunity to become a peer mentor. As a peer mentor, you can support others during activities. Being a peer mentor is a rewarding experience that develops self-confidence, builds connection with others, and allows you to make a positive impact on young people with similar experiences. To play, press and hold the enter key. To stop, release the enter key. Get support To access support, click the button below to fill out our referral form. A social worker, teacher, or youth worker can complete it for you, or contact us for help. Click Here Contact us Still unsure? Would you like to talk to someone before deciding if you want to receive support? You can chat with us through our anonymous Live Chat, via email, or over the phone. Click Here

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Want to share your ideas and feedback? Leave them here with us. Have Your Say Your voice counts! We want to know what you think. Your ideas help us make our services more visible and better for young people like you. Here is a video about how you can get involved: We involve the young people we work with, in the development of our service, we value your thoughts, ideas, and feedback about your experience of our service. We would like you to have a say in how we develop and deliver the service. We know at times you can have a negative experience of services and not feel like you have been listened to, we want to know we are getting it right, or how we can improve. Please let your worker know if there is anything you would like to feedback or contact us via our Live Chat or Anonymous Feedback Form. Anonymous Feedback Send Thanks for submitting! Interview Panels At all interviews for new staff members, we have a panel of young people from our service to help us decide to employ. You can find out about these opportunities through your worker. Snapshop Survey Throughout the year, you will have the opportunity to give your thoughts about different topics in a short survey completed with support from your worker. Advisory Groups The advisory groups meet to develop new resources or review different aspects of our service and other Norfolk projects in order to make improvements.

Contains information on our website accessibility. Accessibility Info We are committed to creating an environment that is both accessible and inclusive to young people. Here’s how we ensure that: Non-Judgemental We know that you may be worried about accessing support around drugs and alcohol as you are worried about the stigma. We actively work hard to reduce any stigma and we are here to support you. Young People-centred We design our service with the needs and preferences of young people. We actively seek your feedback and make amendments to the service from these. Safe Spaces We meet you in a space you feel comfortable and where you are free from discrimination. We also meet you at a time which is convenient for you. Participation This service is voluntary, which means that it’s your choice if you want to work with us. We also encourage you to voice your ideas and any concerns through our young people advisory groups, online surveys and 1-2-1 with your worker. We are committed to making our website accessible. We use an accessibility scanner to identify areas for improvement. With our website, we aim to achieve the following: Provide alternative text to ensure that site images can be read by assistive technology, such as screen readers. Ensure good contrast between the background and text to improve readability. For people who cannot see colour, ensure linked text is underlined or displayed in a contrasting colour to the surrounding text. Verify that all content on our site remains visible when zoomed in to 200%, allowing people with visual impairments to access it. Replace images containing only text with actual text, as images with text cannot be read by assistive technology like screen readers. Avoid videos without sound and include captions where needed. Seek feedback from the young people we support, as well as from others outside our organisation, including young people with disabilities. If you find any non-accessible content or have suggestions on how we can make our website accessible to a wider audience, we would love to hear from you. AbilityNet has a range of simple ‘how to’ guides to make your device easer to use. This includes how to make text larger, changing website colours and using speech recognition - Simple 'how to' guides to make your device easier to use | My Computer My Way (abilitynet.org.uk) The Matthew Project pledges to continue helping children and young people flourish. For our pledge this year we will create and develop opportunities for young people in our service to have a direct link to our Board of Trustees. This will enable our service users to influence and help shape what we do through co-design and production. This gives young people a voice, enabling them to develop their knowledge and skills which will benefit them throughout their lives. In 2023 , we received the best news that we won the Safe and Secure Flourish Award. This award was for outstanding contribution towards keeping children and young people safe from harm. In 2024 , our senior practitioner in the Unity team, Zee was nominated for a Flourish Award and has been judged as Highly Commended in the Healthy Award Category. This is for outstanding contribution towards helping children and young people understand decisions that impact their health and be empowered to lead their happiest and healthiest lives. Thank you to young people we work with who inspire us every day and work hard with us to overcome barriers to reach their goals.

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