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Welcome to YouCan!
YouCan is a free and confidential service for children and young people under 19 in Norfolk who are affected by a family member’s drug or alcohol use.
You might feel worried or scared about their safety, feel like you have to take care of them or hide things, change your own behaviour to avoid conflict, and feel alone about what’s happening at home.
If someone you live with is drinking alcohol or using drugs and it’s affecting how you feel, think, or live day to day, YouCan is here to help you.
Nervous about speaking with us?
Nervous about speaking with us? We will only share what you tell us if you give us your consent, if we believe you or someone else is at serious risk of harm, or if a serious crime has been or may be committed. You can find out more about confidentiality here.
What YouCan Offers
Here's how we can support you:
One-to-one support that’s personal to you
We’ll take time to listen and understand what’s going on for you, working together to build confidence and help you cope with difficult feelings and challenges.
Support that fits you
We can meet in person, for example at school or in the community, somewhere you feel comfortable. We can also chat by phone, text, or email.
Support to explain things to others
If you want help talking to your family, carers, school, or other professionals, we can support you with that too.
Linking you to other services
If you need extra support, like help with housing, mental health, or other challenges, we can point you to the right people or services.
Activities
Alongside one-to-one support, you can take part in activities that help build confidence, connect with other young people who have similar experiences, and develop new skills. These activities take place during the school holidays.
If you’re 13 or older, you can choose to become a peer mentor. Peer mentors help support activities and other young people. It’s a rewarding experience that helps you grow personally, connect with others, and make a positive difference.
If you’re 11 or older, you can also join our YouCan Advisory Group. This is a space where young people share their views and help shape how the YouCan service works. You’ll work alongside staff to help make decisions and improvements.
