Welcome to YouCan!

YouCan is a free and confidential service for young people under 19 in Norfolk who are affected by a family member’s drug or alcohol use.

You might feel worried or scared about their safety, feel like you have to take care of them or hide things, change your own behaviour to avoid conflict, and feel alone about what’s happening at home.

If someone you live with is drinking alcohol or using drugs and it’s affecting how you feel, think, or live day to day, YouCan is here to help you.

What YouCan Offers

Here's how we can support you:

One-to-one support that’s personal to you

We’ll listen to you and make a plan together.

Support that fits you

We can meet in person, for example at school or in the community, somewhere you feel comfortable. We can also chat by phone, text, or email.

Support to explain things to others

If you want help talking to your family, carers, school, or other professionals, we can support you with that too.

Linking you to other services

If you need extra support, like help with housing, mental health, or other challenges, we can point you to the right people or services.

Activities

Alongside one-to-one support, you can take part in activities that help build confidence, connect with other young people who have similar experiences, and develop new skills. These activities take place during the school holidays.

If you’re 13 or older, you can choose to become a peer mentor. Peer mentors help support activities and other young people. It’s a rewarding experience that helps you grow personally, connect with others, and make a positive difference.

If you’re 11 or older, you can also join our YouCan Advisory Group. This is a space where young people share their views and help shape how the YouCan service works. You’ll work alongside staff to help make decisions and improvements.

Young People and staff at Gel Blaster Activity.

Get support

To access support, click the button below to fill out our referral form. A social worker, teacher, or youth worker can complete it for you, or contact us for help.

Click Here

Contact us

Still unsure? Would you like to talk to someone before deciding if you want to receive support? You can chat with us through our anonymous Live Chat, via email, or over the phone.

Click Here